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Solution Expert

Customer Success USA flag USA, Austin

Description

DealHub is a hyper-growth company that puts our customers first. As such, we strive to provide the most professional service to our customers, with talented and experienced Solution Experts.

As a Solution Expert, you will act as the technical trusted advisor for the customer and be responsible to lead the onboarding process through implementation, configuration, and integrations.

In this role you will also be responsible to configure the software, answering questions, and ensuring the client is satisfied with the platform.

Requirements

  • Proven experience with implementing software/SaaS platforms at least 2 years
  • Fluent English (both written and verbal)
  • Excellent communication skills and customer-oriented approach
  • Strong analytical skills and data-oriented personality
  • Have the ability to work independently and manage multiple tasks
  • Great ambitious and problem-solving attitude
  • Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems)

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