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DealHub Empowers Tripleseat’s Sales Efficiency and Growth

Tripleseat empowers venues worldwide with event management software, streamlining bookings, enhancing guest experiences, and driving business growth through innovative solutions and a commitment to customer success.

Hospitality

250+

99.3%

Close-Win Rate with Proposals

30%

Reduced Breakage in Onboarding

50+

Sellers Using DealHub for Quoting

Solution they used

CPQ

DealRoom

CRM
they use

Salesforce

Challenge

Inconsistent sales processes and inefficiencies.

Tripleseat struggled with sellers providing incorrect products, pricing errors, and unauthorized discounts, which hurt profitability and win rates. Complex sales structures further hindered their sales process.

Solution

Guided selling and automation.

DealHub provided clear guidelines and automated guardrails, ensuring sellers could only offer correct products and pricing, eliminating errors and guesswork in the quoting process.

Challenge

Lack of integration with Salesforce.

Tripleseat needed a quoting tool that integrated seamlessly with Salesforce to streamline sales operations and eliminate manual data management.

Solution

Seamless Salesforce integration.

DealHub's bi-directional sync with Salesforce allows sellers to access opportunity data directly, automate workflows, and reduce manual processes.

The integration with Salesforce ensures data consistency and streamlines the sales process.”

Julie DeNicola

Director of Sales Operations

Challenge

Inefficiencies in quote approval workflows.

Slow and cumbersome approval workflows delayed sales processes, hindered productivity, and made it difficult for sellers to obtain timely quote approvals.

Solution

Intuitive approval workflows.

DealHub integrated approvals into tools like Slack for quicker deal reviews, improved collaboration, and accelerated sales cycles.

Challenge

Errors and delays in proposals.

Tripleseat’s previous process resulted in proposals that didn’t reflect customer needs, negatively affecting customer satisfaction and sales outcomes.

Solution

Professional and accurate proposals.

With DealRoom, Tripleseat created polished, accurate proposals that resonated with customer needs, improving satisfaction and reducing errors.

It’s actually really cool and easy to use, and the polished proposals have improved our customer interactions.”

Julie DeNicola

Director of Sales Operations

Challenge

Scaling for complex sales structures.

With different teams handling unique product lines, Tripleseat needed a tool to handle complexity without overwhelming sellers or customers.

Solution

Flexibility for complex sales.

DealHub adapted to Tripleseat’s unique sales structures, simplifying processes and ensuring alignment with strategic goals, even during acquisitions and pricing updates.

Challenge

Encouraging adoption and user satisfaction.

Tripleseat sought a solution that was intuitive, easy to use, and quickly adopted by sales teams without extensive retraining.

Solution

Intuitive interface and strong support.

With DealHub’s user-friendly design and exceptional support, sellers embraced the platform, boosting confidence and efficiency in creating and managing proposals.

Our sellers found DealHub intuitive and described it as ‘cool’ and easy to use.”

Julie DeNicola

Director of Sales Operations