Customer Success
Holon, Israel, Holon
DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.
We’re looking for a highly hands-on PMO to work directly with our CCO and drive cross-functional customer initiatives in a fast-growing SaaS company. This role sits at the center of Customer Success, Product, and Product—ensuring execution, visibility, and accountability.
Key Responsibilities
- Centralize and closely monitor customer risk, escalations, and delivery execution.
- Build and maintain project plans, dashboards, and executive reporting.
- Partner closely with Product to align customer priorities and feedback with roadmap execution.
- Proactively identify gaps, dependencies, and blockers—and drive resolution.
- Lead and drive cross-functional customer initiatives end to end.
- Work with project management tools (such Monday) to maintain an up-to-date view of Gantt charts and action items.
- Roll up your sleeves and execute when needed (this is a hands-on role).