DealHub.io is hiring a highly skilled Professional Services Specialist to customize and configure software systems for our clients (SaaS environments). In this role, you will demonstrate how purchased software systems work to clients, and answer questions relating to implementation.
- Meeting with clients following the sale of platform packages to collect data and other information required to customize software systems.
- Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
- Communicating with clients throughout the software customization process to obtain feedback and approval.
- Training clients on how to use basic features and customized system features.
- Installing customized software systems and all necessary components.