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Application Advocacy Engineer

Customer Success Israel, Holon

Description

DealHub is known for its professional and thorough support team, and its kind and patient attitude.

As a hyper-growth company, with more and more hot companies who choose us, our Support team is expanding and provides enterprise-level assistance to our customers worldwide.

We are currently seeking a talented, passionate, enthusiastic Support Specialist to join our team and become a subject matter expert in our solution.

As a Application Advocacy Engineer, you will provide world-class support to our customer Sales Ops teams to resolve issues with their configuration & integrations, and work closely with the R&D and product teams.

Requirements

We expect you to:

  • Have proven experience as Sales Operations / CRM Administrator
  • Have proven experience in software companies at least 3 years
  • Have excellent communication skills and problem-solving attitude
  • Be bold, ambitious, and make things done
  • Think out of the box and lead a surprising problem-solving approach!
  • Have prior experience with SQL queries - an advantage
  • Be graduated in a relevant field (Information Technology/ Industrial Engineering/ Information Systems)
  • Be a great team player!
  • Speak English fluently (both written and verbal)

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