DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.
With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.
We are seeking for Support Specialist to join the Support team and provide world-class support to our customers.
As a Support Specialist, you will:
- Provide fast, professional, and personal support to Dealhub’s customers worldwide
- Work on a ticket system and communicate with the customers via emails, phone calls, and video calls
- Provide application support on Dealhub’s platform, mainly on configurations and integrations with other CRM platforms
- Do troubleshooting and ensure each ticket has been solved
- Make the customer satisfied with the solution and support provided